Privacy Policy
Last updated: October 2026
What we collect
When your organization is set up, we store the account details needed to run the platform: name, email address, and role for each person who signs in, plus whatever your organization enters into the product itself — menu items, inventory, sales and order history, and shop settings (name, logo, contact details).
How it's stored
All data lives in Google Firebase (Authentication and Firestore). Every organization's data is isolated from every other organization at the database level — access rules, not just the interface, enforce that an organization can only ever read or write its own data.
How it's used
Account data is used to sign you in and apply the correct role and permissions. Organization data (sales, inventory, receipts) is used to run the point-of-sale features you see in the product — it is not sold, shared with advertisers, or used to train any external models. A receipt's QR code links to a public verification page so a customer can confirm a receipt is genuine without signing in; that page shows only that one order's details.
Who can see what
Moderators see only what their Admin grants them access to. Admins see their own organization's data. Super Admin oversees organization accounts and licensing platform-wide but does not use or browse any organization's day-to-day sales data as part of normal operation.
Data retention & deletion
Data is retained for as long as your organization's account is active. Deleting a user account removes their access immediately; removing an organization's data entirely is handled on request — contact us and we'll take care of it.
Contact
Questions about this policy or a request regarding your data can be sent to omerjh5004@gmail.com or info@primepos.tech.
Changes
This policy may be updated as the product changes. Material changes will be reflected here with an updated date above.